Cancellations and Refunds Policy

🌿 Made-to-Order & Sustainability Policy

At our core, we believe in mindful creation and zero waste. Every piece is made to order β€” specially crafted only when you place an order. This helps us minimize waste and avoid overproduction.


πŸ“¦ Order Policy

Because each item is made just for you:

  • We do not accept returns or refunds

  • Each order is final once placed


πŸ“ Size Guidance

Please refer carefully to our size chart before placing your order.
If you are between sizes or unsure, feel free to DM us β€” we’re happy to help you choose the best fit.


πŸ” Exchange Policy (Size Issues Only)

While we do not offer refunds, we do allow exchanges in case of size issues, under the following conditions:

  • Inform us within 24 hours of receiving your order

  • The item must be unused, unworn, and in original condition

  • Customers are responsible for both-side shipping charges


⚠️ In Case of Genuine Issues

We understand that sometimes things don’t go as planned. If you face a genuine issue:

  • You may send the product back to us with a clear note describing the problem

  • Or DM us on Instagram β€” we’re always here to help

✨ Rest assured, we’ll do everything we can to make sure you receive a piece that fits you just right.


🧡 Handmade with Care

All our products are handmade with attention to detail.
We truly appreciate your understanding and support for slow, thoughtful fashion.